Shipping policy

Key Information

• We do not provide international shipping.
• The order's total price of your product will be displayed on the checkout page.
• We have no hidden charges.

At Decor Basket, we aim to provide a transparent and easy-to-understand shipping process. Here’s everything you need to know about how we get our products from our warehouse to you.

Shipping Fee & Delivery Time

Regular Shipment

Order handling: 1 - 2 business days

Transit time: 6 - 8 business days ​

FREE SHIPPING ON ALL PRODUCTS

Shipping Couriers

We use the following shipping couriers:

• Messho

 

Product Availability

 

At Decor Basket, we are not  an retailer. All products on our website are sourced from the Messho. There may be instances where a product is marked as ‘In Stock’ but the feed hasn’t been updated yet. Real-time updates may not always be possible. If you wish to confirm whether a product is in stock, please reach out to our support team for assistance.

Shipping Cut-Off Time

Our shipping cut-off time is 4 pm (GMT+05:30) India Standard Time (Kolkata)  Monday to Friday. Orders placed after 2 pm will be processed on the next business day.

Delivery Window

Once your order has been shipped, it is not possible to change the delivery address. If you are unable to accept the delivery, the carrier will return the item to us. 

Warehouse Location

we have do not an warehouse we directly use messho  ensuring that your order is on its way to you as quickly as possible. 

Tracking Your Order

We believe in keeping you informed every step of the way. Once your order ships, you'll receive an email with your tracking number and a link to track your package. If your parcel has not arrived yet, please don't worry. You can track your contactus.rk98@gmail.com 

We're committed to providing you with a response within 24 hours.

Customer Responsibility

It is the customer’s responsibility to ensure that the shipping address provided is accurate and that someone is available to receive the package. Decor Basket is not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Signature Requirement

For security reasons, some orders may require a signature upon delivery. If this is the case, you will be notified during the checkout process.

Contact Detail:

Email: contactus.rk98@gmail.com 

Physical address:  NH- 23 Ramgarh, Jharkhand